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4 Questions to Ask About Hot Water Heater Services
Dec 15, 2023

When it comes to your home's hot water heater, you likely don't think about it much until there's a problem. Being proactive and getting your hot water heater serviced regularly can help avoid unexpected issues and keep you enjoying consistent hot water. If you need to hire a professional for hot water heater services, here are four key questions you should ask.


1. Are You Licensed and Insured?


This is an important first question. You want to verify that any contractor you bring into your home is properly licensed and insured. This protects you in case any accidents or injuries occur on your property. Don't be shy to ask for proof of licensing and insurance. Reputable companies will have no problem providing it.


2. What Services Do You Offer?


Not all hot water heater services offer the same things. Some companies specialize in repairs only, while others do installations, replacements, maintenance, and more. Know what specific services they provide, so you can determine if they properly align with your needs.


3. What Types of Water Heaters Do You Work On?


There are different types of hot water heaters, including tankless or on-demand, electric, gas, solar, hybrid heat pump, and more. The size and brand can also vary. According to This Old House, a water heater should be sized based on your needs, not for the one or two days you have relatives visiting. Some service technicians specialize in only certain types of hot water heaters, and so it's important to make sure to ask the company if they have experience servicing your particular appliance. You want to be sure the contractors are knowledgeable about the model you have.


4. What Are Your Rates?


Of course, cost is always a crucial factor. Get a clear understanding of how the company charges for its hot water heater services. Many have hourly rates or minimum charges. Be wary of any company that won't provide you with financing options. Professional services should be transparent about pricing.


Getting your hot water heater regularly serviced by a professional can optimize performance and prevent unexpected breakdowns. However, not all companies are equal. Asking the right questions will help you find a reliable, qualified hot water heater service provider you can trust. If you're in need of hot water heater services, reach out to us at Accurate Backflow Testing & Plumbing today.

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